The NBC sitcom Superstore, which aired from 2015 to 2021, brought to life the chaotic, humorous, and often heartfelt world of employees working at the fictional big-box retailer Cloud 9. Over six seasons and 113 episodes, the show built a loyal following thanks to its sharply written ensemble cast.
At its core, Superstore was a workplace comedy that balanced sharp social commentary with genuine character development. The cast, a mix of established actors and rising stars, remained remarkably stable throughout its run, a rarity for network television. Understanding who played whom provides a deeper appreciation for the series and its lasting impact.
Who Are the Main Cast Members of Superstore?
Key Insights
- Ameria Ferrera (Amy) was the lead for 5 seasons before reducing her role in Season 6.
- Ben Feldman (Jonah) was the co-lead and appeared in every season.
- Mark McKinney (Glenn) is the only cast member to appear in all 113 episodes.
- The cast grew from 6 main actors in Season 1 to 8 in later seasons.
- Kaliko Kauahi (Sandra) was promoted to main cast in Season 5.
| Actor | Character | Seasons | Notes |
|---|---|---|---|
| Ameria Ferrera | Amy Sosa | 1–6 (recurring S6) | Original lead; reduced role in final season |
| Ben Feldman | Jonah Simms | 1–6 | Co-lead across all seasons |
| Lauren Ash | Dina Fox | 1–6 | Fan-favourite assistant manager |
| Colton Dunn | Garrett McNeil | 1–6 | Floor worker and narrator |
| Nico Santos | Mateo Liwanag | 1–6 | Originally recurring; promoted to main |
| Nichole Sakura | Cheyenne Thompson | 1–6 | Floor worker; grew into management |
| Mark McKinney | Glenn Sturgis | 1–6 | Store manager; appeared in every episode |
Which Actors Joined the Cast in Later Seasons?
One major promotion occurred during the series. Kaliko Kauahi, who played the meek and often-overlooked Sandra Kaluiokalani, was a recurring character for the first four seasons before being promoted to the main cast in Season 5. Her character’s journey from a background employee to a more prominent role was well-received by fans.
Who Played Carol in Superstore?
Carol, a recurring Cloud 9 employee known for her passive-aggressive and occasionally unsettling behaviour, was played by actress and comedienne Irene White. She appeared in 44 episodes across the series’ run, providing a constant source of awkward and darkly comedic moments.
A notable change in the final season involved lead actress America Ferrera. She appeared in only 4 episodes of Season 6 before her character, Amy Sosa, left the show. This departure was a significant plot point that altered the dynamic of the final season.
How Did the Cast of Superstore Change Across Seasons?
The shift in the Superstore cast was gradual rather than abrupt. The initial Season 1 line-up featured Ferrera, Feldman, Ash, Dunn, McKinney, Sakura, and Santos (the latter two were originally recurring but quickly became central). The ensemble remained remarkably stable for the bulk of its run.
The most significant adjustment came in Season 5 with Kaliko Kauahi’s promotion. This brought the main cast to eight members, a configuration that held until the end of the series, despite Ferrera’s part-time status in the final season. The stability of the core group is considered one of the show’s greatest strengths.
Cast Evolution Timeline
- Season 1 (2015–2016): The main ensemble is established with Ferrera, Feldman, Ash, Dunn, McKinney, Sakura, and Santos. Kauahi is a recurring character.
- Season 2 (2016–2017): The main cast remains the same. Kaliko Kauahi continues to appear as a recurring character, with her role expanding.
- Season 3 (2017–2018): The cast is stable at 7 main actors.
- Season 4 (2018–2019): The same 7 main actors return; the cast remains fully stable.
- Season 5 (2019–2020): Kaliko Kauahi is promoted to the main cast, expanding the ensemble to 8.
- Season 6 (2020–2021): America Ferrera leaves the main cast after appearing in the first 4 episodes. The remaining 7 main actors complete the final season.
Source: IMDb.
While the main cast is well documented, episode counts for minor recurring actors are less precise. For example, the exact number of episodes for actors like Jon Barinholtz (Marcus) and Kelly Schumann (Justine) is inconsistently reported across different sources, though they appeared for most of the series.
Who Created the Superstore TV Series?
Superstore was created by Justin Spitzer, a writer and producer who previously worked on the US version of The Office. Spitzer also served as the showrunner for the first few seasons, helping to establish the series’ unique tone and style. The series aired on NBC for its entire six-season run.
The show ran for six seasons, from 2015 to 2021. It was produced by Universal Television and Spitzer’s production company, Spitzer Holding Company.
Established Information vs. Unclear Details
| Established Information | Information That Remains Unclear |
|---|---|
| Ameria Ferrera played Amy Sosa for Seasons 1–5 and appeared in 4 episodes of Season 6. | Minor recurring actors’ episode counts (e.g., Jon Barinholtz as Marcus) are not precisely documented in primary sources. |
| Ben Feldman played Jonah Simms for all 6 seasons. | Exact episode appearance counts for Nico Santos and Nichole Sakura in Season 1 before they were promoted are inconsistently reported. |
| Mark McKinney played Glenn Sturgis and appeared in all 113 episodes. |
Why the Cast of Superstore Matters
The ensemble cast of Superstore was critically praised for its diversity and on-screen chemistry. The show’s ability to tackle serious issues like immigration, healthcare, and workers’ rights while remaining funny was largely due to the strength of its actors.
America Ferrera’s departure in mid-Season 6 was a major plot point that changed the show’s final dynamic. The fact that the cast largely stayed intact through 6 seasons is unusual for network comedies, where cast turnover is common. Mark McKinney’s every-episode streak made him the show’s anchor.
“A look at the lives of employees at a big box store.”
— IMDb tagline for Superstore
“The ensemble cast includes Lauren Ash, Colton Dunn, Nico Santos, Nichole Sakura, Mark McKinney, and Kaliko Kauahi.”
— Wikipedia summary for Superstore
Where Are the Superstore Cast Members Now?
Since the series concluded, many cast members have moved on to other high-profile projects. America Ferrera produced and starred in films, including the blockbuster Barbie (2023). Ben Feldman starred in the Netflix series The Girls on the Bus (2024). Lauren Ash has hosted the podcast ‘Good Hang’ and done voice work in animated series. Colton Dunn has been writing and producing for television. Nico Santos, already known for his role in Crazy Rich Asians, became a regular in HBO’s The Gilded Age.
Frequently Asked Questions
Who played Carol in Superstore?
Carol was played by actress and comedienne Irene White. She appeared as a recurring character across multiple seasons.
How many seasons did Superstore run for?
Superstore ran for 6 seasons, airing from 2015 to 2021 on NBC.
Who created Superstore?
Superstore was created by Justin Spitzer, who also served as showrunner for the first few seasons.
Is America Ferrera in the final season of Superstore?
America Ferrera appears in only 4 episodes of Season 6 before her character Amy Sosa leaves the show.
Who are the recurring characters on Superstore?
Recurring characters include Marcus (Jon Barinholtz), Carol (Irene White), Sandra (Kaliko Kauahi, later main), and Justine (Kelly Stables).
Who plays Dina in Superstore?
Dina Fox, the intense assistant store manager, is played by actress Lauren Ash.
Who plays Mateo in Superstore?
Mateo Liwanag, the ambitious floor supervisor, is played by actor Nico Santos.
Who plays Glenn in Superstore?
Glenn Sturgis, the positive store manager, is played by comedian and actor Mark McKinney.
Who plays Garrett in Superstore?
Garrett McNeil, the sarcastic floor worker, is played by actor and comedian Colton Dunn.
For more insights into classic sitcom casts, explore our guides to the Cast of Friday Night Dinner – Complete Guide to Actors and Characters and the Big Bang Theory Cast 2025 – Where Are They Now and Who Has Died.
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Toby Marsh is Senior Reporter at Castradar.uk, covering film and TV stories across the UK.