General contact: email hello@castradar.uk — we route your message to the right desk.
If you need to reach us, the quickest route is hello@castradar.uk – that mailbox covers general enquiries and we’ll forward your message to the right person. This page explains which email address suits which kind of query, introduces our editorial team, and gives our registered office details for formal correspondence. Whether you’re an actor checking a credit, a viewer unsure about a streaming date, or a brand exploring a partnership, we want you to find the right channel fast.
How do I email the right desk?
We maintain dedicated function addresses so your question lands with the people who can answer it. Use a single address – messages to multiple inboxes slow things down. Here is the full list of @castradar.uk addresses and what each is for:
- info – general questions, not covered elsewhere
- contact – alternative general-contact fallback
- editorial – story ideas, commissioning queries, editorial feedback
- newsdesk – press releases, news tips about film or TV releases
- tips – reader tips about cast changes, trivia errors, upcoming projects
- press – media enquiries, interview requests, embargoed materials
- tv – television series, episode guides, broadcast schedules
- film – cinema releases, filmographies, festival coverage
- casts – cast-list corrections, missing credits, character name queries
- streaming – streaming availability, platform guides, subscription info
- reviews – review requests, feedback on our reviews
- corrections – factual errors (see also our corrections policy)
- complaints – formal complaints (see complaints procedure)
- factcheck – requests for source verification, credit validation
- legal – legal notices, takedowns, rights issues
- privacy – data protection, privacy concerns
- advertising – display advertising, sponsorship opportunities
- partnerships – commercial collaborations, syndication, licensing
- copyright – copyright claims, takedown requests
- affiliate – affiliate programme enquiries, link disputes
- sponsored – sponsored content proposals, policy compliance
If you are unsure, send to hello@castradar.uk and we will route it internally.
Who can I speak to on the editorial team?
Our full team roster lives on the Our Team page. There you will find Editor‑in‑Chief Vanessa Hart, who sets editorial policy and signs off corrections; Managing Editor Adam Pryor, who oversees the daily publishing schedule; and desk leads for TV, film, celebrity coverage and fact‑checking. Each editor’s direct email and phone number are listed on that page. For general editorial questions, hello@castradar.uk reaches the whole team.
How does this work in practice?
Imagine you notice that a cast list for the new series of Doctor Who on our site has the wrong guest actor for episode three. You could email hello@castradar.uk with the episode title and the error – our Standards & Fact‑Checking Lead Patrick Nolan will verify the credit against BBC press packs and update the page, then log the correction under our corrections policy. Or suppose a publicist wants us to include a new Disney+ documentary in our streaming guide: they should use hello@castradar.uk for platform‑specific queries or hello@castradar.uk if it is a broader press release. For a brand interested in a sponsored article about the best British crime dramas on Netflix, hello@castradar.uk is the right address – our commercial team will explain labelling and disclosure requirements. Every query is routed to a named human, and we aim to acknowledge within one working day.
Where is Castradar.uk registered?
Castradar.uk is operated by Europa Point Publishing Ltd., a private company limited by shares registered in Gibraltar (company number 130118). Our registered office is Office 2.5, ICC, Casemates Square, Gibraltar GX11 1AA. You can call the Gibraltar main line on +350 200 65560 for company‑related matters. Our UK editorial line is +44 20 4587 9455 – that number reaches our editorial desks in London. For direct contact with editors, use the numbers listed on the Our Team page.
What if I need to report an error or make a complaint?
We take accuracy seriously. For factual errors in cast lists, credits, streaming dates or any other content, please email hello@castradar.uk or use hello@castradar.uk. Our full corrections policy explains how we handle requests and how we log changes. If you have a broader concern – about editorial standards, privacy, or conduct – our complaints procedure sets out the steps. Complaints are reviewed by Vanessa Hart, Editor‑in‑Chief, and if not resolved can be escalated to the company’s compliance officer. We aim to respond to all complaints within five working days.
In short
hello@castradar.uk is your single starting point for any question about our film and TV guides, cast lists, streaming availability or team. For faster responses, use the function addresses above. You can find our editors via our team page, and our registered Gibraltar office for formal communications. Every message reaches a person – we do not rely on automated replies for help.