Contact Castradar
If you’d like to get in touch with Castradar, the quickest way is by email. We aim to respond promptly and clearly, and we’ll tell you if your question needs more time to investigate.
General enquiries: info@castradar.uk
What you can contact us about
- Questions about Castradar features and how the site works
- Technical issues (errors, broken pages, login or account problems)
- Feedback, suggestions, and requests to improve content or usability
- Reporting incorrect or outdated information
- Business enquiries and partnerships
- Press and media enquiries
Typical response time
We usually reply within 1–2 working days. During busy periods or if an issue requires investigation, it may take a little longer. If something is urgent, please mention that in your subject line and include the details upfront.
To help us reply faster
- Describe what you’re trying to do and what happened instead
- Include links (URLs) to relevant pages
- Share your device/browser and, if relevant, screenshots or exact error messages
What we can’t help with
- Legal, financial, or professional advice
- Accessing private data or information we don’t have the right to share
- Individual complaints about third-party services or organisations (we can only review what’s within Castradar)
- Requests that require us to bypass security, authentication, or access controls
Publisher
Responsible publisher: David Wilson