If you have spotted a mistake on Castradar.uk — a wrong cast member, a missing credit, an incorrect release date or streaming link — we want to hear about it, and we will fix it promptly and transparently. This page explains how to report an error, what happens next, and how we ensure our corrections are clear and helpful for every reader.
What kinds of mistakes do you correct?
We correct factual errors in cast lists, character guides, filmographies, episode counts, release dates, streaming availability, broadcaster schedules, industry explainers and any other reference content we publish. If an actor’s name is misspelled, a credit is assigned to the wrong person, a film’s UK release date is out by a day, or a show’s streaming platform is no longer accurate, we will amend it. We do not correct matters of opinion, editorial tone or subjective interpretation — only verifiable facts.
Our fact-checking policy sets out the standards our team uses before publication, but we recognise that errors can still occur, especially when source information changes quickly. Your report helps us keep Castradar.uk trustworthy for British audiences planning their next watch.
How do I report an error?
Send the details to hello@castradar.uk. Please include the exact page URL, a clear description of the mistake, and your source for the correct information (for example, a broadcaster’s press release, the official IMDb credit, or a verified social-media announcement from a production company). You do not need to be an industry insider — if you are a viewer who noticed something off, we want to hear from you.
All reports are handled by Patrick Nolan, our Standards & Fact-Checking Lead. He or a member of his team will acknowledge receipt within two working days and update you once a decision has been made. If multiple readers flag the same issue, we still investigate each report individually to confirm the correction.
How does the correction process work?
Patrick reviews the reported error against our own records and, where necessary, checks primary sources such as official broadcaster listings, studio databases, cast contracts or the British Film Institute catalogue. If the error is confirmed, the page is updated immediately and a correction note is added. If the report cannot be verified, we will explain why and may ask for further evidence. We never leave a reported error unaddressed.
For complex cases — for example, a disputed casting credit or a streaming availability that changes across different UK devices — we may consult our editorial team or the relevant platform before publishing a correction. Our goal is always to get it right for the reader, not to rush a fix that could cause confusion.
What does a correction note look like?
Every correction is marked clearly at the top or immediately above the corrected passage. The note states the date of correction and a brief summary of what changed. For example: “Correction 14 March 2025: This guide originally listed Olivia Colman as playing the lead in ‘The Lost Daughter’. The role is performed by Jessie Buckley. We have amended the cast list and regret the error.” The note remains on the page for at least 30 days so that regular readers can see the update.
If the error is significant — for instance, affecting a major credit or a widely shared article — we may also highlight the correction in our newsletter or on the article’s social-media share card. Minor typographical or formatting fixes are made without a public note unless they materially affect understanding.
How this works in practice
Last month, a reader noticed that our season-two guide for The Responder on BBC One listed an extra episode. Patrick checked the BBC’s commissioning data, found the mistake in our metadata, corrected the episode count from six to five, and added a note at the top of the guide. Within two hours, the page was accurate again. That same week, a viewer spotted that a supporting actor in Slow Horses had been credited under the wrong character name. We updated the cast table and thanked the reader directly. These examples show that every report, however small, is treated with the same care.
Who oversees corrections and editorial standards?
Our Editor-in-Chief, Vanessa Hart, has final authority over all corrections that involve editorial policy or standards. Patrick Nolan reports to her on correction volumes, recurring issues and any systemic problems with source verification. Our editorial policy and complaints procedure provide further detail on how we handle disputes and uphold accuracy. We also maintain a log of all corrections for internal review to improve our fact-checking processes.
Castradar.uk is operated by Europa Point Publishing Ltd., a private company limited by shares registered in Gibraltar (company number 130118), with its registered office at Office 2.5, ICC, Casemates Square, Gibraltar GX11 1AA. Our funding comes from display advertising, affiliate links, commercial partnerships and sponsored content — but commercial relationships never affect whether or how we issue a correction. For more about our ownership and funding, see ownership and funding.
In short
If you find a factual mistake on Castradar.uk, email hello@castradar.uk and we will verify, correct and clearly note the change within a few working days. Our commitment is to keep every cast list, release date and streaming guide as accurate and useful as possible for British viewers like you.